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Managing Hospitality Services

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Introduction

Hospitality industry is defined as a group of businesses who are providing services to customers. Businesses under this industry are focusing on satisfying customers by providing outstanding experiences. In this, their first area is defined by accommodations which includes hotels, motels, breakfasts and other lodging business (Bowie, 2016). The following report is based on the role of housekeeping department in providing accommodation services. It covers the types of accommodation services available within the hospitality industry and the role of Front Office department within accommodation services. It also includes assessment of housekeeping department's contribution and role of facilities and security in providing accommodation services.

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Task 1

P1 Scale and size of the accommodation services in hospitality industry

Accommodation services are provided with a provision of overnights. There are various types of accommodation services as per the budget of the customers. These services are described below:

Motels:This accommodation is provided by features in selecting cooking facilities, tea, coffee, one or two bedrooms which are affordable by ideal in budgeting consciously which appreciates hotel stay. These establishments provide parking and lodging facilities where guests could access rooms from the parking area. One such motel which provides such effective services to the customers is Belmore Court & Motel.

Hotels:It is an another accommodate service with shapes, sizes and personalities in form of having good quality of budgets to luxury by making selection in around a country. Their size and scale is determine by prescription made by customers on websites by their level of stars (Chathoth, 2016). Alongside food and lodging facilities, these provide various entertainment and personal activities to the public. Marriott Hotel in London is one such example of hotel.

Hostels:These establishments provide lodging facilities in the form of dormitory rooms having double, twin and single rooms. Here many of the facilities are shared by the guests like bathrooms, kitchens and in many of the cases. Their size and scales are measured by ratings prescribed by customers on websites. For instance, Hostel One Camden in London is one of the most preferred hostels in the city with 4.5 star rating.

Apartments:This is opted by guests having greater options in major cities or towns. In this accommodation service where people enjoy with their families during holidays, they are required to prepare their own meals, do their own laundry and so forth. Size is determined by units of square fit and scaling is determine by overall rent which is increased by percent.

Holiday homes:This service is made on the basis of making self- sufficient by paying rent privately for holiday. In holiday homes, customers enjoy their holidays by having more space for enjoyment. The size and scale is determine by lengthening area of room sizes. They are ranging with simple cottage and have luxurious lodges. As compared with hotel and motel customers used to enjoy by by living in more space.

Home stays:Home stays are always available for comfort by hosts. Customers in home stays share facilities and meals together(Chelladurai, 2014). They are hosting with genial characters by enjoying socially. Under this accommodation type, visitors sleep and stay at local residences of the city in which they travel. Farm stays are also included in Home stays.

Luxury Lodges:They are extremely most discerning for visitor. Clients basically enjoy higher standard of hosting and facilities. Many of the facilities are provided to clients with pleasures are treatments, helicopter flights, wilder adventures etc. Customer used to visit these lodges with having exclusive offers and unforgettable holiday experience. It is determine by large organisation whose rating, size and scale is measured on websites.

Difference in between commercial and non commercial business

In Hospitality business company is commercially based on profit to keep depended in term of business. From the above mention accommodation

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