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Managing a Successful Business Project - KCB College

1802Downloads1 I Published: 30 Mar ,2020

Introduction

Project management is an important function of an organisation in which the managers makes planning, controlling and executing the work of a team in order to achieve desired goals and objectives. In today's world, every organisation is trying to grab competitive opportunity in order to move ahead from their rivals. For this, the management focuses on adopting new digital technologies in order to bring innovation and creations in the firm. Digitalisation refers to the process of redesigning the products and brings some new changes in order to fulfil needs and requirements of customers. The present assignment report is based on Rowlinson Knitwear which deals in providing school and corporate wear garments. The project covers the aim and objectives of project along with project management plan. Work down breakdown structure and Gantt chart to provide time frames are also covered under this report. The project also includes small-scale research and adoption  of qualitative and quantitative method. Recommendation and reflection to analyse data and meet with project objectives or goals has been also discussed under this report (Bakker and et. al., 2011).

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Task 1

P1: Aims and objectives of project

Every organisation exist in market operated their business to achieve their own predetermined  aims and objectives so as to achieve growth and sustain in market for longer period of time. Due to this, the management always tried to adopt an effective strategies regarding adoption of advanced technologies in order to develop business operations in profitable manner. Therefore, adoption of digital technologies in business environment is must as it helps company in running business more smoothly and achieve competitive advantage as well. The company normally uses digital technologies to manage business functions such as marketing, human resource, accounts etc. through adopting an effective tools and techniques such as computer software applications, internet services, networking and Information Technologies services within firm (Crane and Matten, 2016).

Background of Project:

In order to sustain in competitive market for longer period of time, every organisation focuses on bring something new and innovative in their working structure so as to improve the productivity and profitability of company. As the business environment is complex and contingent in nature which forces an organisation to make changes in their business structure so as to achieve growth and goals without any interruptions. Digital adoption brings profitable outcome to company in terms of increasing productivity and efficiency in work. Therefore, it must required for every organisation irrespective of the size whether small, medium or large to adopt digital technologies in order to enhance the quality of work, recording valuable documentations and many more due to which the company's cost and time will be saved and brings positive outcome to company.

Topic: Title topic of this is to achieve growth and expand their business operations in order to accomplish higher customer base.  A case study of Rowlinson Knitwear”.

Aims: The main aim of this company is to achieve growth and expand their business operation in order to achieve huge customer base (Den Hertog,  Van der Aa and De Jong,2010).

Objectives:

  • To evaluate the impact and effectiveness of digital adoption in Rowlinson Knitwear.
  • To enhance communication skills as well as procedures in order to resolve issues in well manner.
  • Maximise the quality of their services.
  • To provide diversified services.

Research questions:

  • What are the outcomes that company received after adoption of digital disruption on Rowlinson Knitwear?
  • What are the transformation the company faced while adopting digital disruption in Rowlinson Knitwear?
  • How company uses digital disruption in resolving issues and problems?

P2: Project management plan with cost aspects, scope, time, quality and communication risk

Undertaking can be effectively executed just if the administration having enough information and abilities to get ready venture administration plan comprising different components, for example, cost, time, quality, extension, correspondence and hazard. These all components are obligatorily required to consider by administration while settling on choice in regards to execution of computerized innovation in business tasks of an association (Crane and Matten, 2016). Such venture administration plan help administration in doling out jobs also, to their individuals engaged with execution of undertaking exercises. It very well may be additionally comprehended through depicting such components to sum things up:

Scope: Before choose to actualize advanced innovation in business tasks, the administration initially decide their extension and their job in accomplishing development and extension of an association. Execution of web based life in working technique has more extensive degree as it makes simple for representatives of Rowlinson Knitwear to achieve its focused on customers through the world inside least time and endeavors. It empowers individuals from organization to impact their focused on clients through offering the profitable recommendations and data about the new advancements that can be utilized by them in order to accomplish business development and advancement (Drucker, 2012).

Cost: It alludes to estimation of cash which is basic need of an association to execute venture exercises in more viable and effective way. Rowlinson Knitwear is a little and medium measured associations which are situated in London. Along these lines, it requires colossal measure of cash so as to bring new innovative framework in business system of focused customers. Selection of online life to grow its business requires tremendous expense because of which the administration need to set up a financial plan containing data of distribution of expense to various exercises. For instance, instalment made to various organizations in return of showing their ad all alone official sites. In this way, it is vital to get ready explanation appearing cost acquired in various venture exercises whose example are given as under: 

Total forecasted budget

Particular

2017-18(£)

Implementing technology cost

17000

Promotional expense

7000

Advertisement expense

5500

Catalogues

1800

Training charges

7500

Total cost

38800

Time: Setting time period for fulfilment of wanted task exercises conveys greatest beneficial result to organization. It ties workers too to centre around finishing apportioned errand inside given time period which brings out most extreme endeavours from them in fulfilment of venture exercises. In this way, the administration of Rowlinson Knitwear is required to get ready and pursue basic way keeping in mind the end goal to guide their representatives to perform as indicated by the time length distributed to them to finish assigned errand (Kowalkowski, Kindström and Brehmer, 2011).

Quality: Quality effectively draws in focused customers because of which it progresses toward becoming the primary reason an association go for quality rather than derivation of costs. Rowlinson Knitwear is engaged in providing clothing products. In this manner, to draw in furthermore, speak with them all the more adequately an association must have gifted and learned representatives who know how to manage customers of diverse nature. Allocating add up to lead preparing and improvement programs for the representatives upgrades the quality in work (Loch, DeMeyer and Pich, 2011).

Risk: Risk is dependably exist in each venture exercises which can influence the coveted result of organization also. Along these lines, there is have to handle future hazard through pre-accepting the circumstances that comes amid performing of business exercises. The administration of Rowlinson Knitwear are held at risk to recognize the hazard which can be connected with absence of assets, lacking representatives bolster, equals new systems and so on and plan in like manner. For instance, having ill-advised information of workers with respect to utilizing internet based life stage brings unfavourable outcome to organization because of which preparing and learning programs will be led for them before beginning undertaking. 0

Communication: It is fundamental component which can help the two workers as well as clients to catch an eye towards task exercises of an association. The administration of Rowlinson Knitwear are required to shape a superior correspondence channel at work environment in order to convey representatives about the new task designs and its advantages which will be gotten by organization in not so distant future. It brings inspiration among workers to perform right way. Correspondence utilizing web-based social networking stage additionally assist organization with attracting and impact choice of their focused on customers through settling their questions and advantages of utilizing organization's administrations (Morris and Geraldi, 2011).

P3: Work breakdown and a Gantt chart to provide stages and time frames

Before starting any new project, it is important for firm to get perception and opinions of people about the affect of digital technology. It will help in making an effective decisions and plans for the execution of future project activities due to which the chances of getting profitable outcomes in near future will be more.  For this, it is important to identify the problems through conducting research and find out optimum solutions in order to achieve competitive advantage in  market. Through this, Rowlinson Knitwear can able to allocate resources in profitable areas of business operations (Garrison and et. al., 2010).

Work break down structure: It is composition consists of objectives and aims of an organisation as it will help in achieving them within pre-determined period of time. Under this, the company divided the whole project into different activities in order to facilitate employees to perform in more effective and efficient manner (Gebauer, Edvardsson and Bjurko, 2010). This structure has been proved necessary for project manager to make any project simply defined with major purpose to arrive at the valid and common conclusion of it. In this structure, major focus is also on divide the structure of the project in defined context to get valid conclusion of this projec

Gantt chart: It defines all activities which need to conducted through an organisation in order to complete whole project. It represents the schedule of project in systematic manner. Under this, there are number of steps which need to be followed. Such steps includes:

  • Identification of problems
  • Literature review
  • Justification of issue
  • Defining terms and concepts
  • Defining population
  • Data collection
  • Data analysing
  • Concluding report and giving recommendations
  • Submission of report

It is necessary for Rowlinson Knitwear to follow all given steps in systematic manner. In addition to thus (Trevino and Nelson, 2016). Action plan is determined as under:

S. no

Task Name

Duration

Start

Finish

Predecessor

1

Problem determination

 

8 Days

 

 

 

2

Literature review

 

14 Days

 

 

1

3

Justification of issues

14 Days

 

 

1,2

4

Clearly define  terms and concepts

 

8  Days

 

 

2,3

5

Define  population

 

18  Days

 

 

4

6

Data Collection

 

8  Days

 

 

5

7

Data analysis

6  Days

 

 

6

8

Conclusion and Recommendation

1 Day

 

 

7

9

Submission of report

1 Day

 

 

8

Task 4

P4: Small-scale research by applying qualitative and quantitative research methods

It is essential for an organisation to identify the opinions and perception of customers as well as employees regarding the implementation of digital technology. For this, it is important for company to conduct research in market and select respondents whose feedbacks and opinions are considered in making an effective decision and plans. Therefore, it must required to hire researcher who conduct research for them and provide them relevant information about the views and perception of customers towards adoption of digital technology. After making proper analysis of research with the help of using research methodologies, the management are able to bring out better finding or outcomes related with research project. During conducting research, different types of methods shall be used to gather relevant data. Such methods includes:

Qualitative method: It is considered an an effective method which help in collecting and analysing the behaviour and perception towards digital disruption. There are number of methodologies which are used by Rowlinson Knitwear in order to gather the views and opinions of customers. Such methodologies includes questionnaire, interviews and observation through which the reliable and accurate information about people's perception towards digital disruption are gathered by researcher. It allows management to make an effective decisions and plans in order to get better possible outcomes (Incelli, 2013).

Quantitative method: While conducting research, the data has been collected in numerical form as well which directs management to understand the clear thoughts and views of customers towards digital disruptions. In this, the data relating to content of research will be represented in statistical or graphical form so that profitable decision shall be made by management.

Both methods are different from each other as qualitative methods focuses on getting quality data whereas quantitative methods focuses on numerical and logical data so as to make future decision (Lai  and Ong, 2010).

Primary research: Under this research, the researcher has preferred to collect fresh and reliable data through using various tools and techniques such as feedback analysis, questionnaire method, observation, interviews and other many activities. It is considered as first hand information which are more reliable and accurate due to which the chances of formulating an effective decision and plans will be more. Such kind of method is used for both quantitative and quantitative research in order to achieve better possible outcomes. It is important for Rowlinson Knitwear to consider all such gathered information and on  the basis of which suitable modifications shall be developed.

Secondary research: Under this research, second hand information shall be used by researcher in order to analysing the behaviour and perception of customers towards digital disruptions. Collecting data through articles, magazines, books, journals and many more due to which the reliability and accuracy of data will be less. It consumes less time and money but due to inaccurate data, the chances of making an effective decision will be low (Otley and Emmanuel,  2013).

To conduct an effective research, researcher is required to prepare a questionnaire in which relevant questions about content of research are mentioned. To collect relevant information, researcher should required to select 40 respondents in order to get opinions and views regarding topic. Such respondents are the regular customers of Rowlinson Knitwear.

  QUESTIONNAIRE

Name:

Age:

Gender:

Q1. Is digital technologies brings profitable outcomes to Rowlinson Knitwear?

a) Yes

b) No

Q2. Which type of digital technology are more suitable for company to achieve desired goals and objectives?

a) Virtual Reality

b)  Hybrid Wireless technologies

c) IT software and technology

Q3. Which kind of digital technologies provide assistance to Rowlinson Knitwear in achieving growth and success ?

a) Cloud technology

b) E-commerce

c) Scan As you shop

Q4. Is digitalization brings difficulties for an organisation to operate their business functions in more effective and efficient manner?

a) Yes

b) No

Q5. Does transformation maximises the satisfaction level of customers and quality of clothing products?

a) Agree

b) Disagree

Q6. Identify the areas of organisation on which digital technologies makes negative impact and creates challenges?

a) Dearth of clear vision

b) Big data and leveraging

c) Resistance of firm

Q7. How  Rowlinson Knitwear can able to operate their business activities with transformation and digital disruption?

a) Managing IT service

b) Organising digital platform

Q8. Adoption of digital technology in Rowlinson Knitwear brings long term advantages or not?

a) Yes

b) No

Q9. Any recommendation for Rowlinson Knitwear to deal with issues and challenges occurred due to transformation of digitalization.

Task 3

P5: Research and data using appropriate tools and techniques

Under this research, the feedbacks of 40 respondents which includes regular customers and employees as well are need to be considered in order to reach to an effective decision about adoption of digital technologies. The data analysis of theme with an interpretation which are given as below:

Q1. Is digital technologies brings profitable outcomes to Rowlinson Knitwear?

Frequency

Yes

28

No

12

Interpretation: It has been identified from the above graph that most of the respondents are in favour of adoption of digitalisation in Rowlinson Knitwear. There are 28 respondents who thinks that digitalisation brings profitable outcomes to company whereas 12 respondents thinks that not much profitable outcomes will be received by company.

Q2. Which type of digital technology are more suitable for company to achieve desired goals and objectives?

Frequency

Virtual Reality

9

Hybrid Wireless technologies

11

IT software and technology

20

Interpretation: It has been observed from the above graph that there are 20 respondents who thinks that IT software and technology will be more suitable for company to achieve desired goals and objectives whereas hybrid wireless technologies comes in second for better suitable.

Q3. Which kind of digital technologies provide assistance to Rowlinson Knitwear in achieving growth and success?

Frequency

Cloud technology

16

E-commerce

12

Scan As you shop

12

 Interpretation: From the above graph, it has been find out that mots of the customers are in the favour of adoption of Cloud Technology. There are 16 respondents which tells that cloud technology help company in achieving desired goals and objectives whereas e-commerce and scanning option comes in second and third respectively.

Q4. Is digitalization brings difficulties for an organisation to operate their business functions in more effective and efficient manner?

Frequency

Yes

12

No

28

 Interpretation: As per above data, most of the respondents thinks that adoption of digital technologies do not bring more challenges and difficulties to an organisation. There are 28 respondents who thinks that no difficulties are faced by company. On the other hand, 12 respondents are also there who thinks opposite.

Q5. Does transformation maximises the satisfaction level of customers and quality of clothing products?

Frequency

Agree

27

Disagree

13

Interpretation: It has been clearly show from the above graph that transformation brings maximum favourable result to company. According to the opinion of 28 respondents, transformation maximises the satisfaction level and quality of clothing products of Rowlinson Knitwear whereas there are 13 respondents who thinks different and disagree with this.

Q6. Identify the areas of organisation on which digital technologies makes negative impact and creates challenges?

Frequency

Dearth of clear vision

18

Big data and leveraging

10

Resistance of firm

12

Interpretation:  As it can been seen clearly from the above graph that dearth of the clear vision is an area in which digital technology makes negative impact where as leveraging and big data are also other areas which are much negatively affected from such technology. There are 18 respondents who thinks that dearth of clear vision are much affected areas due to which the management of Rowlinson need to focus on such areas.

Q7. How  Rowlinson Knitwear can able to operate their business activities with transformation and digital disruption?

Frequency

Managing IT service

27

Organising digital platform

13

Interpretation: It is essential for Rowlinson Knitwear to focus on maintaining their business operations and other activities which are related with digital transformation and disruption. From the above graph, it can clearly identified that the company can manage its IT related services in order to transform the business whereas organising digital platform are also better option but not more as compared to IT related services.

Q8. Adoption of digital technology in Rowlinson Knitwear brings long term advantages or not?

Frequency

Yes

32

No

8

Interpretation: The above data encourages company to adopt digital technologies in order to gain long-term advantages. There are 32 respondents who thinks that digitalisation brings long-term benefits to company whereas remaining 8 respondents thinks differently.

P6: Communicate appropriate recommendation

Digital disruption and transformation not only only brings advantages to company but also brings more challenges and difficulties due to which the management of Rowlinson Knitwear need to carefully consider various aspects related with adoption of digital technology and manage the problems in more effective and efficient manner.  It is essential for company to bring out new optimum ways to deal with problems and challenges  so as to achieve desired result (Shang, 2012). It should be recommended that the managers should required to conduct training and learning programs for their employees in order to increases their knowledge about successfully implementation and utilisation of digital technology. Firm also required to update their existing machinery and equipment used in manufacturing process so that quality of clothing products can be improved. Through this, large number of customers are easily attracted towards the company's products and services.

Task 4

P7: Value of undertaking the research

After making proper analysis of whole project report, it can be clearly seen that digital transformation is important in modern era as it help in reducing cost and bring easiness in the execution of business operation. Adoption of digitalisation consumes less time as the management set time frame or schedule which directs the management and employees to focus on successfully implementation so that an organisation can get various benefits from such advanced technology. Rowlinson Knitwear is required to manage and control challenges and problems that comes in the process of implementation of digital technology through adopting various tools and techniques. As without having advanced technology, the company may various problems such as big data leverage, hacking and other challenges (Digital Disruption: Dealing With The Flip Side Of Digital Transformation, 2016).

This project was undertaken with efforts to enhance business outcome of this project, in the given point of time along with understanding of an issues and problem that were faced after using of the critical techniques or tools.

I learned several things while preparing this project. Along with this, I also faced some difficulties related with managing time and cost. I have less time and funds as well due to which the activities are not performed as per the expectations. During research, I have also found that there are many factors which influences the decisions of company regarding implementation of advanced technology. Such factors includes political, social, legal, environmental etc. I learned lots of things that how to deal with issues and challenges and what are suitable techniques that will bring profitable result to company. It help me to know the impact of digital technology along with their benefits and disadvantages. If firm will focus on adopting advanced technology then it will create many competitive opportunities to business in an effective and efficient manner.

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Conclusion

It has been concluded from the above project report that digital technology brings many advantages and competitive opportunities to the company due to which the management required to focus on successfully implementation of such technology in their working procedure. Rowlinson Knitwear is small sized company which deals in providing clothing products for particular segments therefore to expand their business and attain strong position in market, it should required to adopt advanced technology in business operations. Work breakdown structure and Gantt chart are also required to be focused by the management. 

References

  • Bakker, R. M. and et. al., 2011. Managing the project learning paradox: A set-theoretic approach toward project knowledge transfer. International journal of project management. 29(5). pp.494-503.
  • Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press.
  • Den Hertog, P., Van der Aa, W. and De Jong, M.W., 2010. Capabilities for managing service innovation: towards a conceptual framework. Journal of service Management.  21(4). pp.490-514.
  • Eweje, J., Turner, R. and Müller, R., 2012. Maximizing strategic value from megaprojects: The influence of information-feed on decision-making by the project manager. International Journal of Project Management. 30(6). pp.639-651.
  • Fisher, E., 2011. What practitioners consider to be the skills and behaviours of an effective people project manager. International Journal of Project Management. 29(8). pp.994-1002.
  • Garrison, R.H., and et. al., 2010. Managerial accounting. Issues in Accounting Education. 25(4). pp.792-793.
  • Gebauer, H., Edvardsson, B. and Bjurko, M., 2010. The impact of service orientation in corporate culture on business performance in manufacturing companies. Journal of Service Management. 21(2).  pp.237-259.
  • Incelli, E., 2013. Managing discourse in intercultural business email interactions: a case study of a British and Italian business transaction. Journal of Multilingual and Multicultural Development.  34(6).  pp.515-532.
  • Lai, J.Y. and Ong, C.S., 2010. Assessing and managing employees for embracing change: A multiple-item scale to measure employee readiness for e-business. Technovation.  30(1).  pp.76-85.
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